We provide Portfolio Management for manufacturing partners around the world, so they can concentrate on their core activities while we provide knowledge and stewardship of their products in the market.
We take care of everything - from strategy, sales and marketing to logistics, invoicing and on-going customer service.
Compliance
Our information management systems are regularly reviewed to provide the highest standards of best practice, compliance and regulatory reporting
Standard Operating Procedures • Quality Control • Good Distribution Practice • Bona Fide Customer Checks • Supplier and Customer Audits • Insurance • Health Service Medical Supplies (Cost) Act
Sales and Marketing
We have developed long-term and trusted relationships throughout the industry, with extensive product and patient knowledge and an exemplary account management service
Extensive Product Knowledge • Brand Representation • Gathering Market Information • Competitor Awareness • Developing Product Strategy • Tender Submissions • Analysing Pricing Mechanisms • Targeting Long-term Repeat Business
Distribution
From boxes and pallets to sea containers and airlifts, all products are consistently handled, transported and stored in accordance with the MA and product specification
Complete UK Network Access • Independent Pharmacies & Chains • National & Regional Wholesalers • MHRA-Approved Logistics • Stock Management • Batch Traceability • Cold Chain • Order Tracking • Proof of Delivery • Delivery Discrepancy Reports • Returns
Invoicing
We handle thousands of transactions every month, then provide our partners with just a single, simple and detailed invoice
Order Processing • Payment Schedules • Credit control • Cash and Debt collection • Value Added Tax • Expenses Management • Financial Reporting
Customer Services
Building and maintaining relationships is our favourite thing to do. We provide a level of customer service that adds significant value to the products we represent
Contract Negotiations • Account Management • Customer Relations • Trouble-Shooting • Product Returns • Recalls • Product Information • Brand Awareness
Reporting
We keep manufacturers close to the market and regularly informed about customers, product performance, competition and forecasts
Sales by Product and Customer • Key Performance Indicators • Forecasts and Goals • Market Trends • Pricing Mechanisms • Regulations
Brand Defence
Our Brand Defence strategy provides tailored promotion and performance management, maximising revenue from mature products with less than three years protection
Understanding Patient Needs • Consumer Behaviour • Brand Loyalty • Pricing Strategy • Competitor Activity • Availability of Supply